Frequently Asked Questions



  



PRODUCTS


Are your items brand new?

Yes, we only sell brand new helmets manufactured by either Riddell or Schutt.

 

Is this the same helmet I see selling other places for much more?

Yes! We have specialized in selling Riddell and Schutt football helmets since 2006 and have incredible relationships with our suppliers. As a smaller company, we also have much lower operating costs. What does all this mean? HUGE savings for YOU!  


How do I know if an item is in stock?

Our inventory software updates continually to ensure you know exactly how many items are in stock and ready to ship NOW.  You can see how many are in stock right below the "Add to Cart" button.  Out of stock items can not be added to your cart. 


If an item is out of stock, can you notify me when more come in? 

Yes, if an item is out of stock a green "Notify Me When Available" button will show up on the listing.  If you click this button and supply your email address, you will be notified immediately when more come in. 


Can I order an item that is out of stock? 

Yes, we can place your order to be shipped as soon as more come in.  This can be very helpful with high-demand items that tend to sell out quickly. Please contact us if you are interested in ordering an out of stock item. 


What if I can't find the item I am looking for? 

If you don't see the item you are looking for, please contact us as we can usually get any helmet currently made.   


What is the difference between a Replica and Authentic helmet?

The main difference is the interior padding.  Authentic helmets have full interior padding, while replica helmets have cosmetic or "fake" padding for lack of a better word. All collectible helmets are size large except for NFL replicas which are slightly smaller.  Replica helmets are much easier on the wallet, but authentic helmets tend to have a few more extras such as team name on back bumper or front nameplate.  Both are high quality and great for displaying so it is just a personal preference. 


Can I wear this helmet?

We sell these helmets as collectibles and not as safety equipment so they are only for display.  We are aware that many people do wear them for costume purposes, but they should not be used for competitive play or protection.  Please be aware that all NCAA helmets include either a safety shield or safety bar to prevent wearing. 

 

 

SHIPPING 


How quickly do you ship items?

We ship all in-stock items within 1 business day and usually the same day.  We are THE SPEEDY CHEETAH!

 

How do I know if my item has shipped?

We will send you tracking vie email once your item has shipped out.

 

How long will it take to get my item?

Standard free shipping via UPS Ground is 2 to 5 business days and we ship all items within 1 business day.  Most items are shipped out the same day. 

 

Do you ship internationally?

Yes!  Please click here for more information on international shipping.  

 

How do I get free shipping?

Standard shipping via UPS Ground is FREE on all orders with no minimum purchase required.

 

Do you offer faster or expedited shipping?

Yes, we offer many different shipping services to meet your needs.  Please click here for more information.

 

Do you offer OVERNIGHT shipping?

Yes!  Please click here for more information on overnight shipping.

 


RETURNS & EXCHANGES

 

What is your return policy?

We offer a 60-day no hassle return policy.  Please click here for more details.

 

How do I start a return?

Please click here to view our return policy and how to start a return. 

 

How do I exchange an item?

Please click here to view our return policy and how to process an exchange.

 

 

PAYMENTS, PRIVACY & SECURITY

 

What payment methods do you accept?

We accept debit cards or credit cards featuring the logos below.  We also accept PayPal.

 

 

 

What kind of security measures are there?

We use state of the art 128-bi encryption technology to protect your credit card and personal information. In addition, the Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. If you want to sell online and accept payments from Visa, MasterCard, American Express or Discover credit cards, your software and hosting needs to be PCI compliant.  The Speedy Cheetah is Level 1 PCI DSS compliant so every transaction you make with us will be safe and secure.

 

What is your privacy policy?

Please click here for all our legal stuff.